The MetroKitchen customer service department fields this question quite a bit. Even performing a simple Google search of “burned all-clad pan“ yields several results. Earlier last Summer, we noticed this tweet from Chef Paola Petrella where she was ready to toss out her All-Clad pan after accidentally burning some pasta!
It happens even to the most skilled chef like Chef Paola. But never fear! There’s a good chance that if you’ve burned some food to your All-Clad pots and pans, it can be saved.
How to save your burned All-Clad cookware
First, give the time for the pan to cool. Next, put some Bar Keepers Friend, a gentle abrasive, on the cooking surface and add a little water. Using a soft cloth, rub the Bar Keeper’s Friend and water into the affected area in a circular motion. This will hopefully get some of the food which is stuck to the pan to loses up. It should also remove some of the discoloration, if any, has occurred. Another solution is to bring some plain vinegar to a boil in the affected pan which may loosen up any stuck bits you’re not able to get up. Vinegar will also help with the bluing which sometimes occurs. If you’re still having trouble removing the bits, you might want to soak the pan for a night or two in soap and try applying the previous method. Just be aware that these tips apply to stainless surfaces and not non-stick.
Hooray! Another All-Clad pan saved. We should also note that All-Clad offers a lifetime warranty on their products, however burned pans are not included. But in the rare even that you feel your All-Clad cookware piece has a manufacturing defect, feel free to contact us at MetroKitchen directly at 888-892-9911 or find us on Twitter!