The MetroKitchen customer service department fields this question quite a bit. Even performing a simple Google search of “burned all-clad pan“ yields several results. Earlier last Summer, we noticed this tweet from Chef Paola Petrella where she was ready to toss out her All-Clad pan after accidentally burning some pasta!
Burnt my pasta to death! my all clad is heading to the garbage now!
argh. great going ChefPaola!
— Paola Petrella (@ChefPaola) July 2, 2009
It happens even to the most skilled chef like Chef Paola. But never fear! There’s a good chance that if you’ve burned some food to your All-Clad pots and pans, it can be saved.
How to save your burned All-Clad cookware
First, give the time for the pan to cool. Next, put some Bar Keepers Friend, a gentle abrasive, on the cooking surface and add a little water. Using a soft cloth, rub the Bar Keeper’s Friend and water into the affected area in a circular motion. This will hopefully get some of the food which is stuck to the pan to loses up. It should also remove some of the discolorations, if any, has occurred. Another solution is to bring some plain vinegar to a boil in the affected pan which may loosen up any stuck bits you’re not able to get up. Vinegar will also help with the bluing which sometimes occurs. If you’re still having trouble removing the bits, you might want to soak the pan for a night or two in soap and try applying the previous method. Just be aware that these tips apply to stainless surfaces and not non-stick.
Another option is to use All-Clad stainless steel cookware cleaner and polish. All-Clad made this video detailing how to use it on All-Clad pots and pans.
@ChefPaola Wonderful! Glad your All-Clad is going to be put to good use again!
— MetroKitchen.com (@metrokitchen) July 29, 2009
Hooray! Another All-Clad pan saved.
We should also note that All-Clad offers a lifetime warranty on their products, however, burned pans are not included. But in the rare event that you feel your All-Clad cookware piece has a manufacturing defect, feel free to contact us at MetroKitchen or find us on Twitter!